FAQ’s
How to get a quote and start the order?
We firstly need to know your design. You can inquire us via email with your artwork, even your pins design ideas or reference images will work. We creat an initial sketch or we will show images of similar existing products for your review. Once design is confirmed,then we can calculate the prices. Please note that to create a price quote we require the quantity to be ordered and desired size.
What is the minimum order quantity ?
We don’t set minium order quantity, but quantity will directly influence the price. Surely, the larger quantity, the more favourable price.
What payment methods do you accept?
We Accept Bank Transfer, NEFT, RTGS, Cheque, Paytm, GooglePay, PhonePe, etc.
Do you offer a "rush" service/fee ?
We are pleased to try our best to meet your rush delivery time,so we don’t offer Rush service fee.
Do I need to pay for the molds again for reorders?
Every of your moulds will be kept for possible reorders. So you don’t need to pay the mold cost anymore
What is your payment terms ?
We require 50% depoist before we start the order. Small amounts below in full payments will be appreciated because of the handling fee occurs every time.
What materials do you usually adopt ?
Regular materials include Acrylic, Silver & Gold Metalic Sheet, brass, etc.
Are you able to manufacture metal products in different shapes ?
Any shape is available. They don’t need to be circular, as traditional lapel pins are. Our galleries have some examples of unique shapes.
What file formats are accepted for images and artworks ?
We prefer images to be in CDR format, if possible. Otherwise, we accept .JPG, .PNG, .PDF, and .PSD. Almost every format are available for us.
What are the shipping cost for my order?
We have established door-to-door couriers if you are in Hyderabad out of Hyderabad shipping charges will be applicable, You are welcomed to enjoy fast shipping service.
What is the minimum order for a reorder ?
Still no minimum order quantity.
Can I request for samples?
Yes, we are pleased to provide existing samples and pre-production samples to you to refer and approve.